[Startup Interview] Venkatesh C.R., CEO, Dot Com Infoway, India
Dot Com Infoway (DCI) is a CMMI Level 3 multi-national IT company and a player in custom software development, Web Development, Internet Marketing, Open Source Solutions, mobile application marketing with offices in India and the USA.
An ISO 9001:2000 certified multi-disciplined professional IT service company, DCI is a Microsoft Gold Partner. The company’s CEO Venkatesh C.R. explains.
Tell us a bit about your company
The journey of Dot Com Infoway, India's revolutionary IT company began with 5 employees in 2000 and its transformation to 200+ employees in 2022 has been prodigious from being a 'Pioneer to The Dominator' in Technology. We are located in India, the United States, and Australia, rendering offshore IT outsourcing solutions to businesses across the globe.
We provide integrated enterprise solutions including mobile application solutions, software solutions, web solutions, Internet marketing services, and an extensive array of IT solutions and products to clients.
Dot Com Infoway renders 360° Mobile & Web solutions that help achieve our customer's business goals. Our team consists of software developers, website designers, mobile app developers, SEO experts, web developers, and UI & UX designers
Who are the founders of Dot Com Infoway and what are their professional backgrounds?
The company was founded by Venkatesh C.R. and Girish Ramdas.
Venkatesh is from Madurai, a city with a rich history and heritage. Before pitching in the journey with Dot Com Infoway in April 1999, he sailed through the voyage as the Managing Director of CRV Infotech and was the President of the Internet Users Community of India, Madurai since 1996. Girish Ramdas is from Chennai and was the owner of GNG Internet.
Where is Dot Com Infoway located?
We operate in India, with our headquarters located in Madurai. Dot Com Infoway also has branch offices in Chennai and sales offices in the United States and Australia.
How is Dot Com Infoway funded?
We are self-funded
What industry does Dot Com Infoway operate in?
We basically operate in the IT industry, offering software solutions, web solutions, mobile application solutions, Internet marketing, mobile app marketing, ICO marketing, and a plethora of IT solutions and products customized to our client needs.
What, in your opinion, are the dynamics of the IT industry?
The dynamics of the Information Technology industry that we work in is 'The Technology' itself. Time and out, the only stream that breathes change every day is the 'Orbit of the IT sector'
The recent talk of the town is the sustainability transitions, competencies, and upward rise of the trends in the digital marketing platform on par with the challenges faced with remote working phenomena.
Why did you start Dot Com Infoway? What opportunities did you see?
My passion for 'Technology' and the love for 'Digital Revolution' paved the foundation for the 'Empire of Dot Com Infoway.'
With this ideology, our brainchild was born just to initiate the Internet Rebellion in India. The major opportunities that we visualized were the plethora of potentials in web technologies, the significance of digitalization, automation technologies, and the global transformation of time with technological evolution erstwhile.
What problem or problems does your company solve?
At Dot Com Infoway, we never consider anything as a 'Problem', instead, we regard it as an 'Opportunity' to set right something that needs technical wisdom.
We focus on resolving major functional difficulties on par with technology. Many times we come across clients who have different business needs. They have many business goals, struggling to choose their priority. In such vital scenarios, what we offer is a complete ear to listen to their concerns with proficient Business consulting solutions.
From Web development to Digital marketing, Mobile app development to Wallet Integration service, Dot Com Infoway takes pride in providing fully integrated solutions with an extensive array of Business models to choose from.
Clients are provided the option to choose from the business models like the Project-based model, Dedicated development model, Captive center, and Product Co-Development model.
What gives Dot Com Infoway the competitive edge?
"Why Dot Com Infoway over other companies?", is the question I'd love to answer always.
Every client is the same to DCI. We welcome all our customers, be it a Startup or an MNC. With innovative technical solutions, what makes us unique is our 'Client-centric' business model rendering 'round-the-clock business enabling services' along with the comprehensive marketing report indicating our Client's business progress.
Who forms your customer base?
The phrase 'We serve the Globe' is more than enough to articulate our 'Client-base'.
From Amazon India to Magzter, Buy Auto Parts to Healthinary, Dot Com Infoway serves an extensive series of industries including healthcare, education, location-based services, parental care, gaming sectors, financial services, and numerous hospitality services.
What does Dot Com Infoway need in order to grow?
We are a 'Happy Team' working on the 'A to Z' of development and technological revolution.
Our happy and repeat customers are our backbone. Every 'atom of an effort' needed to retain our customer's trust and grant customer delight is all that we cherish and have an eye on.
What is your growth strategy?
All these years in this '2 Decades' journey, we have been the Trend-setter across various platforms like Web development, Mobile app development, and Digital marketing. The quintessential steps of our strategic growth are up-to-date technology, innovative and proven customer solutions, and a Certified crew of dexterous professionals.
In which markets are you looking to establish your presence?
Our ambition from our Day-1 is to make our Client's business 'Better than before' they reached us. We are working on an internationally featured client base and our existing geographical presence across the globe enables 24×7 adroit service and a decrease in turn-around time due to time zone differences.
What are your plans for the coming 12 months?
With existing predominance in the IT spectrum, we are the pioneers of change in the industry. Our focal point in the coming year would be 'To grant remedies to technological crisis globally' rather than just delivering exceptional business solutions.
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