Travel booking startup uses AI to link travelers and accommodation quickly

Travel booking startup uses AI to link travelers and accommodation quickly

Published: 04-11-2020 10:53:00 | By: Pie Kamau | hits: 1388 | Tags:

Taiwanese travel booking startup is helping domestic accommodation providers draw up new business strategies and the country's travel industry had to enhance their technical standards with AI-based systems. It is also helping travelers to quickly select the most suitable accommodation from tons of choices with AI for travelers to save time from data search and leave more time for their family trips.

TRIPBNB listed in 2020 addresses the traveler's comments and feelings about accommodation with AI. Through massive data analysis and computation, it implements effective and massive analysis of various accommodation information from travelers and provides hotels with a report on feasible business strategies based on the analysis results. With this report, hotels can adjust their procedures from the viewpoints and feelings of customers. The report contents may include pricing strategies, room type strategies, customer service improvement or adjustments in food and beverage menus.

According to information from U.S. Travel Association, the spending on travel and accommodation bookings in the USA was reduced by 41% and 77%, respectively, YoY as a result of COVID-19. Although pandemic control has significantly reduced international travel, about 80% of US travelers still arranged domestic travels, and two thirds of US citizens have planned their annual leave by the end of the year.

Many hotels having contacts with TRIPBNB express their needs to adjust their hotel business strategies from the consumer's point of view to cope with the highly competitive accommodation market. Neither low-price competitions nor massive ineffective adverts can be the long-term strategy for hotel operations. Understanding travels and competitors is the key to survival in the highly competitive market.

A progressive technological change is taking place in the travel industry. It aims to develop active operations (satisfaction) and long-term patronage (loyalty) in travel and the customer's point of view decides both. TRIPBNB analyzes the customer's service comments with AI. Through in-depth understanding of the customer's feelings and language, it captures truly valuable information from the ambiguous or metaphoric comments of customers for travel businesses to take effective countermeasures. performs in-depth data analysis, emotional analysis and semantic analysis of the comments on travel websites with AI to prevent travelers from getting confused about the review comments. Direct big data analysis is TRIPBNB's strategy to eliminate unreal ratings, untrue advertisements and ambiguous comments. TRIPBNB provides travelers with analysis results for them to save their valuable time and enjoy a beautiful trip.